12. Complaint Case Notes from the PCO – A person requested a refund of a tour fee and charges from a travel service agent. In processing the request, the travel agent required him to provide a photocopy of his Hong Kong identity card. Is this viewed as an excessive collection of personal data?
 

Please read the answer provide by the PCO at http://www.pco.org.hk/english/casen o tes/case_complaint2.php?id=160
|