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Basic knowledge of land ownership in Hong Kong
Services provided by estate agents (with an overview of sale and purchase procedures)
Provisional sale and purchase agreements
Formal sale and purchase agreements
Consequences of breaching the sale and purchase agreement
Completing the sale and purchase transaction
Sale and purchase of Home Ownership Scheme (HOS) flats
Sale and purchase of property under construction
Deeds of Mutual Covenant and Owners' Corporations
Case illustration
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10. Where can I go to make a complaint if I am not satisfied with my agent?

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You can call the Estate Agents Authority's complaints hotline: 2117 8600 or 2111 2777 . You can also visit the Estate Agents Authority's website at http://www.eaa.org.hk/complaints/index.htm to obtain more information about procedures for making complaints.